the secretary of homeland security, janet napolitano, and fema's deputy administrator scheduled to arrive in staten island. the new york city borough where 19 people died because of the storm. many residents there are feeling desperate. they're feeling overlooked, and they're getting angry, saying they've received little emergency aid. nbc's ann curry spent the day there yesterday. >> every single person on this block lost everything. >> reporter: staten island has had enough. >> we just want everyone to know that we are hurting down here, and we need help immediately. >> reporter: residents here are asking why hasn't more help arrived? >> i think that we're not getting the attention because we are, you know, a working-class neighborhood and kind of just like fend for yourself kind of thing. >> reporter: on the debris-strewn streets of this community where the death toll has risen to at least 19, fury and frustration played out on live television. >> but you need to come here and help us. we need assistance, please. >> reporter: staten island's borough president calls it an absolute disgr